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Customer Service, Sales and Support Course

Do you know that handling unhappy customers the right way will make them loyal customers? It is possible! Enroll in Surge Marketplace’s Customer Service, Sales, and Support Course. With this course, you will learn techniques for knowing yourself and your customers, effective tools for customer service, lead generation, and setting appointments, and so much more.

Start earning at home with Customer Service, Sales, and Support Course today!

The Surge Marketplace is a leader in online courses innovation in the Philippines. We have been crafting relevant, high-quality, and on-demand online training to leverage your freelancing and business this year, with over 30,000 students around the globe!

Enroll in Surge Marketplace’s Customer Service, Sales, and Support Course now…

Millions are shifting to online jobs today. It is the future of work. One gets to earn BIG fast with the right focus and determination. Surge Marketplace is devoted to YOUR success, so we pray this promo will HELP you and your family.

  • You have a Coach guiding you throughout the process!
  • Step by step lessons
  • Complete Curriculum: Set up and #skills training
  • 24/7 online access to lessons
  • Group collaboration
  • Recorded sessions
  • Freelancing family
  • Lifetime support
  • One of the lowest freelancing courses in the market with lots of contents
  • No hidden marketing tricks
  • Proven results: 1-2 Surge Marketplace students are hired daily!
  • The Surge Marketplace Heart: Our mission is your success. Our reward is to see you and your family flourish.

 

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What you'll learn

Training Coverage:

  • Introduction to Customer Service
  • Knowing Yourself and Your Customers
  • English Language Proficiency
  • Common Tools for Customer Service
  • Online Hiring Platforms
  • Retail/E-commerce Perspective
  • Hospitality/Food and Beverage
  • Lead Generation and Appointment Setting
  • Sales Strategies and Retention
  • BPO Basics
  • BPO Integration
  • Complaints Handling

Course Content

This Course includes:

* 12 recorded sessions
* Learning teams
* Lifetime assistance
* With online certification after course completion
* Free apprenticeship
* Free hiring referrals to Surge Marketplace agency partners
* Free internal hiring opportunities

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