Mini-Quality Courses
Getting Hired in BPO Starter Course
Course Content:
– Self-directed with Coach assistance
– 1 learning group for all mini-courses
– 6 months of course access for each course, lifetime assistance
– Need to submit all required portfolios (as one in one email) for online certification
– No deadlines
– Free apprenticeship and hiring opportunities
Training Coverage:
- CS1 – BPO Structure
- CS2 – Various Programs/ Accounts
- CS3 – Skills Requirement
- CS4 – Career Path and Life Cycle
- CS5 – Complaints Handling
- CS6 – Key Performance Index
- CS7 – Interview Expectations
